Growth & Membership Advisor
Location: 605 Seventh Avenue, New Westminster (Hybrid after training)
Hours: 20–30 hours per week
Compensation: $23–$30/hour + commission
Requirement: You live an active, healthy lifestyle. You don't need to be a fitness influencer, but you should genuinely believe in the product you're helping people invest in.
Help People Change Their Lives While Building a Career
Every month, people reach out to F45 New Westminster because they want to feel stronger, healthier, and more confident. They aren't looking for someone to pressure them into buying a membership. They're looking for someone who listens, understands where they're coming from, and helps them take the first step.
That's where you come in.
We're looking for someone who loves talking to people, builds trust quickly, and understands that great sales are really about building relationships.
This isn't a role where you'll sit back and wait for the phone to ring. We move quickly, follow up consistently, and believe every lead deserves an exceptional experience.
As our business continues to grow, this role will grow with it. You'll have opportunities to become involved in marketing, operations, leadership, and eventually managing a larger team. I'm looking for someone who wants to build a career, not just find another job.
Experience Helps. Attitude Matters More.
Your experience will influence where you start in our pay range.
That said, I genuinely believe I can teach almost anyone the skills they need to succeed. I can teach sales. I can teach our systems. I can teach our process.
What I can't teach is attitude.
I'm looking for someone who is curious, driven, takes initiative, and genuinely cares about helping people. If you bring those qualities, I'll invest heavily in helping you become exceptional at what you do.
What You'll Be Doing
- Speaking with warm leads who have already expressed interest in F45.
- Building genuine relationships through phone calls, text messages, email, and in-person conversations.
- Booking consultations and helping people choose the right membership based on their goals.
- Following up consistently so no lead falls through the cracks.
- Tracking your activity and managing your pipeline inside our CRM.
- Working alongside our marketing team to provide feedback and improve our messaging.
- Continuously improving your communication and sales skills.
Who You Are
- Warm, confident, and emotionally intelligent.
- You make people feel comfortable within minutes of meeting them.
- You genuinely enjoy talking to people.
- Organized and process-driven.
- You don't need reminders to follow through.
- You believe sales are about serving people, not convincing them.
- Self-motivated and accountable. You don't need someone looking over your shoulder.
- Competitive with yourself and always looking to improve.
- Excited by the idea that your effort directly impacts your income.
Qualifications
- One or more years of experience in sales, customer service, hospitality, or membership-based businesses.
- Strong phone presence and confidence speaking with new people.
- Excellent written communication.
- Comfortable learning new software and using a CRM.
- Reliable, coachable, and consistent.
- Available to work evenings and weekends when needed.
- You have a quality that people naturally gravitate toward—whether that's empathy, confidence, positivity, clarity, or your ability to build rapport.
What Success Looks Like
In this role, success isn't measured by how many people you "sell."
Success looks like:
- Every lead receives timely follow-up.
- Prospects leave conversations feeling heard and understood.
- You consistently book consultations.
- You help people take action toward their health goals.
- You contribute ideas that improve the studio.
- You take ownership instead of waiting to be told what to do.
What You'll Get
- Commission
- Complimentary F45 membership.
- Ongoing sales, communication, and leadership training.
- Opportunities to contribute to marketing and business growth.
- Clear opportunities for career advancement as the business expands.
How to Apply
Please follow these instructions carefully. Attention to detail matters, and applications that don't follow the steps below won't be reviewed.
Email your application to:
Subject Line:
F45 New West Growth Advisor Application – [Your Name] – [Your Favourite Exercise]
Please include:
- Your resume (PDF format).
- A 1–2 minute video introducing yourself and explaining why you'd be a great fit for this role.
If you're someone who loves building relationships, takes ownership of your work, and wants to grow alongside a business that is just getting started, I'd love to meet you.
Flexible work from home options available.
We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives.
CULTURE THAT CRUSHES IT
Our mission at F45 is to create the world’s greatest workout. This isn’t only about creating an unbelievable fitness experience—it’s about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn’t just about appearance. It’s about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do.
